How do I apply for admission to BRCC?
Visit the home page of BRCC and click on the apply button along the top of the page. Applying for admission and registering for and completing courses is the same process whether you are taking eLearning or onsite courses.

How do I register for eLearning classes once I am enrolled?
Complete instructions are listed here..

Can I speak to someone about advising?
Absolutely, you can schedule a meeting with an advising expert. (advisingservices@mybrcc.edu).

Is taking a course through eLearning easier?
eLearning courses should not be considered easier and require students to be self-disciplined in their work.

Will my eLearning courses transfer to other colleges and universities?
Yes, in almost all cases, the eLearning courses you complete and pass at BRCC will transfer to other colleges and universities. BRCC is a SACS COC accredited college. In addition, we have transfer agreements with a number of Louisiana schools like LSU, Franciscan University, Southeastern Louisiana University and Southern University among others.

What is an online course (WEB)? 
A course identified in the schedule as WEB meets 100 percent online using the Canvas LMS (learning management system). There are two types of online courses. A synchronous course is live, meaning you will be required to meet with your instructor and other students at a specific time and day using Zoom, Teams, or another virtual meeting software. An asynchronous course will provide recorded lectures and learning experiences that you will need to review using Canvas. You will not have a meeting time for an asynchronous course.  All of the course meetings will be recorded and available for you to review. All of your assignments and testing will be done using the Canvas LMS for both types of online classes.

What is a hybrid course?
A hybrid course will meet online and onsite. Typically you will have class onsite (at either the Mid City Campus or one of our instructional sites) at least a few times during the semester. The rest of the time the course will "meet" virtually using the Canvas LMS. 

What is a hyflex course?
A hyflex course is offered in both an onsite and online modality. That allows the student to decide how they will participate in their learning throughout the semester. Your instructor may have specific procedures related to how you report your attendance choice and that should be shared with you during the first week of class and/or on the syllabus. 

When am I able to log into my Canvas account and look at my course information?
You are able to log in on the first day of the semester. You should check your Canvas account daily for updates related to all of your courses. Please make sure you are logging into the BRCC Canvas site. Many students who were enrolled at other LCTCS schools have saved the login and experience issues because of that. The problem is usually resolved by checking to make sure you are logging in to the BRCC Canvas site.

Do you have any information about how to use Canvas?
Yes, we have two short videos that will provide a great foundation for you to get started. Canvas has a number of  helpful videos. If you are looking for something specifically about BRCC you may download information here.. This link will take you to Canvas. Use your LOLA login and password to watch the video.

I want to send my instructor an email. Where can I find her/his email address?
If you are trying to send your instructor an email before the semester has started, you can search for your instructor on the BRCC Directory page. If you are trying to send your instructor an email once the semester has started, you can use the email feature on Canvas.

I am having problems related to Canvas. Where do I go for help?
You have two basic options. The first is by using the Help feature on Canvas. The Help button in located on the far left of your Canvas screen. The Help feature is monitored 24/7 and provides live chat, phone or email options. The second option is to contact the BRCC IT Help Desk. We also recommend reaching out to fellow classmate for assistance. If you are having problems, please be sure to notify your instructor as soon as possible.

Do I need to provide immunization records as a fully online student?
No, but you must complete and submit a Waiver of Vaccination and Release from Responsibility form.

How can I order my textbooks online?
The BRCC Bookstore is a great place to start. Once there:
     Click Order Textbook in the Textbook pull down menu
     Once there, you can search by book title, semester, department and course-section
     instructor
     Once you find your book, you can select it and checkout

Is there a way to talk with someone about issues I am experiencing in eLearning courses?
If the issue is related to coursework, the first contact should be an email to your instructor. If you do not receive a satisfactory  timely response, the second option is to contact the department chair. You can also use the BRCC Cares option to submit a problem. That submission will go to the Dean of Students Office and be handled on your behalf.

Where can I find information about proctoring for tests?
BRCC provides free proctoring services using Proctorio, an online software. You will need to use Google Chrome to run Proctorio and install the Proctorio extension. You can find information on how to do this here (https://proctorio.com/support).

What if I don't have a computer, laptop, or tablet?
It is a general assumption that you have one of those devices in order to take an eLearning course. BRCC is committed to digital inclusion and may be able to help. Please notify your instructor immediately if you do not have access to technology (i.e. a desktop, laptop, or tablet computer) and/or WiFi.

Can I get a tutor to help me online?
Yes, the Digital Learning and Academic Support Center offers online tutoring free to all students in a number of ways.

I don't have a reliable WiFi and sometimes it goes offline. Can you help?
Yes, there are a number of free WiFi hotspots in and around the  Capital City Region. You can also contact the IT helpdesk@mybrcc.edu.

Are there other resources for assistance?
We invite you to visit the Virtual Student Center on the BRCC Canvas website to explore all of the options. To access this site, log into your Canvas account (using your LoLa login information) and select the Virtual Student Center from among your courses. If you are in need of technology hardware, please inform your instructor on the first day of the semester.

I just added my class but it is not showing up when I log into Canvas. What is wrong?
Once you have registered for a class, there is about a 15 minute processing time. Remember to refresh your Canvas page and your new class should appear. You can also look in Future Courses and if you see you course but cannot access, send an email to your instructor.

Are there any special procedures for an eLearning student?
Yes, you should take a look at the BRCC eLearning Honor Code which you will also receive from your instructor. In addition, pay attention to the special instructions listed in each of your course's syllabi and to netiquette expectations from your instructor.

Are there opportunities for me to connect with other BRCC eLearning students?
Yes, you can send an email (elearning@bears.mybrcc.edu)requesting that you be added to the Digital Learning Communities. These groups meet periodically online to discuss college life in the virtual world.

Are there resources to help me with my mental health?
Yes, BRCC has on staff professional counselors that provide free psychological support to students. You can view more information, including how to set an appointment with Counseling Services.

Do I have access to any software like Microsoft Word or Excel?
Yes, you are able to download the Microsoft Office suite including Word, PowerPoint, and Excel free of charge once you are enrolled at BRCC. You should contact thehelpdesk@mybrcc.edu for assistance with that service. If you have never used those products or would like to have a refresher session, send us an email (elearning@bears.mybrcc.edu).

How does BRCC monitor student satisfaction with their eLearning experience?
You will be asked to complete a student assessment at the end of each semester for each course. It is important that you complete this to share your experience. BRCC values that feedback and uses it to make future plans.

I am looking for a specific course. What do I do?
Your first stop is the BRCC Course Schedule. If you cannot find your course listed there, send us an email (elearning@bears.mybrcc.edu).