Blue Cross and Blue Shield of Louisiana Creates Career Experience Program with Baton Rouge Community College

Together, Blue Cross and Blue Shield of Louisiana and Baton Rouge Community College (BRCC) have created a curriculum that will give students real work experience and produce a skilled talent pipeline to fill the insurer’s ongoing and future workforce needs.

“We are pleased to partner with Blue Cross and Blue Shield of Louisiana to help fill a growing workforce need in in the Capital Region,” said BRCC Chancellor Dr. Willie E. Smith. “Blue Cross has been a staple in our state for more than 85 years. They have a commitment to our community and a plan for diversity and inclusion, which are some of the things we foster for our students. This partnership will give our graduates work experience, credentials and create career opportunities.”

Students who graduate from the two-semester BRCC program receive credentials that meet the experience requirements for many entry-level positions in Blue Cross’ Benefits Operations Division. The curriculum offers key training needed for high-demand customer service jobs, not just at Blue Cross but at other companies that serve customers. 

Catherine Thornton, director of Talent Acquisition and Workforce Development at Blue Cross, says this program is a great opportunity for students looking for a quick and cost-effective path to a career. “At Blue Cross, that career comes with market-based pay, benefits, additional job opportunities and the potential for advancement,” Thornton says.

Students have begun enrolling for this program, which starts in the fall semester. To