Federal Work Study | BRCC

Duties and Responsibilities:

• Serve as gatekeeper and greeter for the department
• Answer department phone, check voicemail, and return missed calls
• Appointment reminders to students
• Contact referrals to schedule appointments or give information regarding our services
• Monitor OneStop
• Documentation organization/shredding

Excellent active listening and communication skills, good interpersonal skills, ability to handle and

problem solve students, faculty, and staff inquiries, and have the ability to operate Microsoft

Outlook and Word.

To provide administrative support to the personnel of the department including the
following:

• Provide timely and professional customer service to the incoming office traffic, telephones
and emails • Resolve routine customer service issues, routing complicated issues to the
appropriate staff member as needed.
• Process document requests and communicate with requestors as needed
• Sort and deliver mail to appropriate personnel in the office
• Assist in processing student-related forms and petitions in a timely fashion,
communicating with students and faculty as needed.
• Maintain a working knowledge of LOLA and its uses.
• Assistance with special projects and events throughout academic year.
• Other Duties as assigned.

• Greet and direct individuals entering the Louisiana Suite area on 3rd floor
• Assist students/visitors conducting business in the building
• Provide clerical and administrative support like answering phones, checking voicemail, returning missed calls
• Making copies, sending faxes, sorting/distributing mail
• Maintain upkeep of copy/supply room
• Maintain the entry suite in a clean and organized manner
• Assist Division Coordinator with daily operations as needed

• Must possess positive attitude by maintaining the highest level of professional and ethical behavior in all settings
• Must possess excellent customer service skills
• Must possess excellent communication skills
• Must be proficient in Microsoft Office, Outlook

 M-TH 7:30am -8:00pm; Friday 7:30am -5:00pm

Saturday 8:00am – 12:00noon

jonesjl@mybrcc.edu

Assist with the organization of the file room, including but not limited to sorting

paperwork, creating files, shredding files, and moving files. Must be able to lift at least

15 pounds.

• Assist grants administrator with grant preparation and review
•  Assist grants administrator with research
• Assist grants administrator with grant proposals
• Assist grants administrator with administrative duties

• Assist data analytics with reporting data on spreadsheets
• Assist data analytics with end-of-semester reports that include Enrollment, Completer, and retention data  
• Assist data analytics with data analytics for preparation of Enrollment Management plans.
• Assist data analytics with compliance reporting requirements with internal LCTCS, state, federal and other external agencies.

•   Strong project management skills
• · Strong written and oral communications skills
• · Highly organized.
• Ability to collaborate effectively with all levels of staff and clients within and outside the college
• · Must have the ability to prioritize and manage multiple projects and deadlines.

Major in Business and must be able to provide excellent customer service to

internal and external customers.

ravare-jonesp@mybrcc.edu 

hasekb@mybrcc.edu

• Copy, file, and compile documents
•  Prepare journal vouchers
•  Assist Accounts Payable with daily tasks
•  Assist Controller with daily tasks

• File and shred documents
• Update bulletin Boad
• Perform Office machine operations (making copies)

Perform clerical or data entry tasks. File important documents accordingly. Handle and make phone calls, related to student’s queries. Create and update records in the department database. Maintain the work area in a clean and organized manner. Adhere to the code of confidentiality in cases where discretion should be used. Check and verify work and maintain accuracy especially in jobs related to data entry.

Lurtisha Wade

Donta Mills

wadel@mybrcc.edu

millsd@mybrcc.edu

See Ms. Hawkins in the Office of Financial Aid before scheduling an interview with Family Services of Greater Baton Rouge.

• Answer and directing incoming calls
• Collecting and posting payments
• Assist with closing charts and filing charts
• Other duties as assigned

Professional office skills and typing a must.

Work with youth after school and provide tutoring to elementary/middle school students and provide on-going character education activities such as, but not limited to, reading to children in elementary/middle school. Participate in enrichment activities to develop service related skills with students. Must be enthusiastic and able to supervise students. Prefer education majors, science majors, or experience with working with children.

seresa@bgcmetrolouisiana.org 

• Monitor the weight room in bonne Sante’ Wellness Center. Assist with set up of home basketball games, and helping in the Athletic Department Office.
• Must be dependable, hardworking, and have a great attitude. Ability to lift 50 pounds or more. Supervision of the fitness facilities and the students. Insure students are properly dressed.
• Provide food and beverage service to customer
• Keep score and or mange the game clock for home games
• Keep official accurate account of a basketball game
• Provide statistics and make announcements during the games
• Assist with Athletics Social Media
•  
  Provide sports update for website
•  
  Manage updates in Athletics Website
   

Several different work study positions within the Athletic Department

• Full time Student
• Current GPA 2.5 or greater
• Student must an independent, self motivated, creative and accountable student 
• At least one year commitment to the Athletics Leader Program

 kantrowb@mybrcc.edu

Clerical duties such as processing documents, filing documents, faxing, running errands, mail distribution, making copies, and other administrative duties or special assignments. Students will assist in a variety of office tasks such as clerical duties, data entry and scanning, 

Special assignments: as assigned, especially while handling/viewing confidential information .Basic computer skills and average typing required. 

browna4@mybrcc.edu

 225-216-8723

Primary Contact Person:

Email:

Shondra Johnson

johnsons@mybrcc.edu 

Secondary Contact Person:

Emai:

Howard Veeder-Polk

tysonb@mybrcc.edu 

225-216-8087

 Ralph Butler

stonakerj@mybrcc.edu

butler2@mybrcc.edu

Work with coordinator and office staff with clerical assignments.

· Be always courteous and helpful to staff, faculty and students.

· Must report to work as scheduled

· Scan documents and make copies

· Answer telephone calls

· File paperwork

· Keep printer filled with paper

· Post flyers

· Organize supply room

· Specific duties and tasks as assigned

· Maintain a level of confidentiality regarding student records (filing, copying, etc.)

· Must be reliable and dependable

· Ability to handle oneself in a professional manner

 germanye@mybrcc.edu 

Benjamin Stove

 stoveb@mybrcc.edu

millerm2@mybrcc.edu

•  Greet persons entering the office
• Respond to  incoming/ outgoing department calls 
• Assist with student intake(enrollment)
• Proctor assessments
• Other task as needed

Excellent communication skills, ability to use computers and basic programs, self-motivated and self-managed, attention to detail, ability to problem solve/critical thinker, be flexible, and team-oriented.

 Dava Prince

• ·Answer(s) department phone, check(s) voicemail/email, and return(s) missed calls

• Manage(s) the internal pantry operation to distribute food products to eligible individuals

• Maintain(s) food pantry inventory by assisting in placing orders with partnering agencies

• Pack(s) food pantry orders and stocks shelves as needed

• Ensure(s) that food items are properly rotated to remain fresh

•  Provide(s) clerical and administrative support to include assisting in opening/closing food pantry as

  needed, making copies, sending faxes, cleaning the office, assisting with food drives, accepting and

  recording all donations, and encoding paperwork into appropriate database or spreadsheet.

•  ·Model(s) a positive attitude by maintaining the highest level of professional and ethical behavior

  throughout interactions with internal and external partners; must possess excellent customer service

  skills;

•  Use(s) technology for the completion of specified job duties;

•  Attend(s) and participate(s) with in-service training, staff meetings, and other activities to facilitate

  professional development;

• Work(s) collaboratively with others including all staff, supervisors, administrators, peers, community professionals, clients, vendors, partnering agencies, and the public.

The student worker(s) must have the ability to:

1. Display high standards of ethical conduct;

2. Maintain confidentiality;

3. Skillfully communicate verbally and in writing while planning and organizing multiple work

tasks (Excellent interpersonal communication skills are essential);

4. Give and receive information clearly and accurately;

5. Demonstrate basic knowledge in Microsoft Word, Microsoft Excel, Microsoft Outlook, and

database software;

6. Treat clients/visitors courteously and be responsive to their needs;

7. Demonstrate excellent organizational skills;

8. Communicate effectively with people from diverse backgrounds;

9. Work cooperatively with others and promote a friendly work climate in order to achieve

shared goals;

10. Display a high level of effort and commitment toward completing assignments and goals;

11. Attend to all details of assignments and complete work properly, accurately, and thoroughly,

12. Lift 35-50 pounds routinely without assistance and 75 pounds or more with assistance;

13. Occasionally carry, load, and unload food products, which will require reaching, climbing,

balancing, stooping, kneeling, and crouching.

johnsond2@mybrcc.edu

taylorj@mybrcc.edu

Answer the phone, return emails from perspective students, print reports, assist students with registration, call students when necessary, file, and document student interest on waitlist documents.

Good customer service and good computer skills

Claire H. Knight