Business Foundations
These seminars are designed to assist in professional and personal
development and create well-rounded employees who can represent
their organizations effectively in a wide range of venues.
1.
Professionalism
This overview course looks at ways to develop aspects of professionalism
ranging from outward appearance to critical thinking skills.
2. Communication Skills
Course includes active listening skills, body language, tone,
vocabulary, and two-way communication basics.
3. Business Writing
This class covers business writing basics, including reports,
memos, emails, letters, and other written communications.
4. Time Management
This seminar will instruct attendees on the effective use
of planners, time management tools, and effective time-savers
in the workplace.
5. Project Management
In this session, attendees will take a project from concept
to complete project plan in a hands-on training experience.
6. Conflict Management
Conflict is a natural part of the workplace. Avoiding conflict
is not the answer. Creatively answering conflict and using the
diverse ideas involved to create a stronger win-win outcome is
what this class will cover.
7. Problem Solving
In this class, attendees will practice problem solving through
brainstorming, partnerships, and effective negotiation techniques.
8. Diversity
A diverse workplace is a stronger workplace. Different outlooks
and backgrounds are what create new and innovation solutions.
Making the most of diversity is the theme of this session.
9. Effective Meetings
This will include the basic components of effective meetings
include advance communication, purpose statement, the right invitees,
a realistic agenda, correct room layout, effective leadership
techniques, public minutes, and an action plan with follow up
deadlines.
10. Listening Skills
Listening is a lost art in today’s business world. This
course includes all the steps of proactive listening, from body
language and recognizing cues to paraphrasing and the SPLC formula.
11. Teambuilding
This course will include information on the types of teams,
team members and their roles, personality types, motivation and
reward, and the stages of teams.
12. Customer Service
This session will include the basics of outstanding customer
service for both external and internal customers.
13. Using Technology Effectively
This computer and office technology boot camp will give the
latest tips and tricks to operate effectively in today’s
workplace.
14. Presentation Skills
This overview covers presentation skills for impromptu and
planned speaking opportunities, from design to presentation, and
is appropriate for all skill levels.
15. Dealing with Difficult People
In this session, attendees will practice dealing with difficult
individuals using a basic six-step process that will boost communication
and cooperation.
16. Human Resources Issues
Course gives general guidelines for key human resources issues
including business ethics, harassment, and workplace violence.
17. Stress Management
Stress is a major factor in most illnesses in today’s
society. This session will look at stress reduction techniques
to make a workplace more enjoyable and more effective.
18. Leadership Foundations
Career mapping and developing goals for those with leadership
potential will be covered in this workshop.
19. Creativity/Innovation
Brainstorming techniques and creation of action plans based
on those techniques will be discovered in this experiential workshop.
20. Continual Learning
Opportunities and ways to reinforce the training sessions
of the certificate program, creation of supported mentor relationships,
and techniques to share this information with others in the workplace.
