Advising
I cannot log onto Blackboard.
I have a complaint dealing with an academic matter. What procedure do I need to follow?
What is academic probation/suspension?
When do I have to declare my major?
Can I change my major?
How do I know when I can graduate?
I'm thinking about transferring to a university. What courses should I be taking?
Will my BRCC classes transfer?
How many courses should I take?
What is the difference between a full-time and part-time course load?
How much time will I be expected to study for each course?
What is a credit hour?
Do I have to take developmental classes, especially since they do not count toward a degree?
If I test into Pre College, what classes may I take?
What is the difference between the Associate of Arts, Associate of Science, and Associate of Applied Science degrees?
What is the difference between a certificate and an associate degree?
What do I do if I'm sick and miss classes?
When are the school holidays?
What kind of student activities does BRCC offer?
Where do I go for help with study skills?

Blackboard
How can I get help with questions or technical problems?
What do I need to access Blackboard?
I cannot log in to Blackboard. What should I do?
Do students have access to Blackboard after they leave BRCC?
I do not see my course sites on my Blackboard Desktop. What do I do?
I am not receiving emails my instructor sends me from Blackboard. What is wrong?
I lost access to a course site. What do I do?
How do I remove course sites from my Blackboard course list?
How do I send emails in Blackboard?
How do I use the Discussion Board?
I cannot open files posted on Blackboard. How can I access them?
How do I turn on my Visual Text Box Editor?
What issues should I be aware of when working with Microsoft Office 2007?
What do students need to know about taking tests?
How do I access a copy of a test after I have taken it?
How do I access my grades in Blackboard?
Will grades be kept in Blackboard even after a student graduates?
How do I submit an assignment to my instructor?
Where can I go for more help with Blackboard?

Financial Aid
How do I apply for financial aid?
Is it better to complete the FAFSA online?
How long does the Financial Aid process take?
What documents will you need for the verification process?
What is the verification process?
What makes a student eligible for the PELL Grant?
Can I use my W-2 to fill out the FAFSA?
Must I be enrolled full-time to receive financial aid?
If I’am not living at home with my parents, can I be considered independent?
How do I check the status of my financial award online?
How can I get help with my books?
What about my refund check?

Financial Aid Direct Loan FAQs
How can Direct Loans help me go to college?
How do I apply?
What is the interest rate?
Is there a charge for this loan?
How will I receive my loan money?
When do I have to begin repaying my loan?
How much time will I have to repay my loan, and how much will I have to pay each month?
What happens if I don't repay my Direct Loan?

Magnolia Library
How do I get a Library Card?
How many items may I borrow at one time?
How long can I keep the items I borrow?
What are the fines for overdue materials?
Where do I go to check out library materials?
Where do I return library materials?
My book is due, and I still need to use the book. What can I do?
I'm having trouble logging onto the library services from home. Help!
I want a book that the Magnolia Library does not own. What can I do?
Where do I get the materials my instructor placed on Reserve in the Library?
How can I conduct on-line research in the Library?
Do I need my student ID to use the computers in the Library?
Can I use library databases from home?
Can I write my paper at the library?
Are there printer and photocopiers in the library and how much do they cost to use?
Can I use my cell phone in the library?
What is your policy on food and drink?
Does the library have color printers available?
Can I send a fax from the library?

Online Learning
When will my class be available for viewing after I have completed the registration process?
What is the name of my textbook?
How do I know whether the Online Course will be good for me?
How are online courses different from traditional on-campus classes?
How much time will I be spending online?
What courses are available online?
Can I look at a sample online course?
How do I register for an online course?
Once I am registered, what do I do next?
Do I need email to take an online course?
Do I need a computer at home?
What kind of hardware and software do I need?
How do I purchase books?
What if I need library resources?

QEP
What is the QEP/CSSK-FIRST CLASS 102 course?
How many credit hours is the QEP/CSSK-FIRST CLASS 102 ?
Is QEP/CSSK-FIRST CLASS 102 required?
Will my CSSK/QEP-FIRST CLASS 102 transfer to my next university?
What happened to the SUPT101?
What will I learn in this course ?
Will I learn about test taking strategies ?
Will I be given a grade for this course?
Is attending the QEP/CSSK-FIRST CLASS 102 mandatory?

Service Learning
What is Service Learning?
Who are the partners with the community in service-learning?
Can service-learning occur in community based settings?
What are the goals of service- learning?
What are the goals of service- learning?
What are some of the awards and recognitions in the field of service-learning?
I am interested in a service-learning project. What do I do?
How many universities offer service-learning for their students?
Where can I find information on other service-learning organizations at BRCC?

Teacher Education Program
What can I do with this degree?
What are the requirements for admission into this program?
Will this program enable me to transfer to SLU, LSU, Southern, or other 4-year colleges?
What are the program's exit requirements?
Do I need to have taught in order to apply for the Teacher Education Program?
What is the philosophy of BRCC's Teacher Education Program?
Where does the Teacher Education Program place its interns?
How long is the Program?
What courses will I be taking in the Teacher Education Program?
What if I am interested in another certification, not grades 1-5?
What is PASS-PORT?
Why do I have to get a criminal background check done?
What should I do if I don’t pass PRAXIS I or II?

Tutoring
Who is eligible to tutor?
What are the responsibilities of a tutor?
How is a tutor's scheduled determined?
How does one apply to be a tutor?
Is tutoring available by appointment?
Are other services offered besides tutoring?
What should I bring with me to the Math Center?
How busy does it get?
Who are the tutors?