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FAQ's

Where is the Payroll office located?

The Payroll Office is located on the BRCC main campus, Governor’s Building, first floor, room 112. (Across from the vending area, and next to the computer lab)

What are the beginning and end dates of the pay period? When is pay day?

A pay period schedule is posted on the Payroll site of the BRCC Faculty/Staff intranet.

As a new employee, when will I receive my first paycheck?

Please see the pay period schedule on the Payroll site of the BRCC Faculty/Staff Intranet. Look for the pay period that includes your first day worked, and you can see the associated check date.

How do I access LoLA timesheets?

There is a “LoLA Web Time Sheet – Quick Tips” available on the Payroll site of the BRCC Faculty/Staff intranet. If you would like additional training, please contact Carla Mitchell, Payroll Analyst, at 216-8059 or mitchellc@mybrcc.edu to schedule.

How do I change time entered in LoLA once I have submitted my timesheet for approval?

As long as the timesheet has not been approved, you can click the “return time” button, make your changes, then re-submit for approval. Once the timesheet has been approved by the supervisor, they will be required to return it to you for correction.

What action is required if a supervisor will be out when it is time to approve LoLA timesheets?

The supervisor may set up a proxy (through LoLA) to approve in their absence, or they may require employees to complete paper timesheets.

How do I set up a proxy to approve LoLA timesheets in my absence?

Login to LoLA Self-Service
Click on the BRCC link
Main Menu >>Click Employee
Employee Menu >>Click Time Sheet
Time Reporting Selection>>Selection Criteria>> Scroll down until you see the “select” button. In the middle of the page, just above the bold black line is a link “Proxy Set Up”
Click on the link
Proxy Set Up>>Use the drop down arrow to locate your proxy selection, and click on the name
Click the Add box, then click the Save button
The proxy should see the timesheets for your employees in their approval queue when they have submitted for approval.

Where can I find Payroll forms?

Payroll forms are located on the Payroll site of the BRCC Faculty/Staff intranet.

I am a new employee. How do I receive training on reporting time worked?

There is a “LoLA Web Time Sheet – Quick Tips” available on the Payroll site of the BRCC Faculty/Staff intranet. If you would like additional training, please contact Carla Mitchell, Payroll Analyst, at 216-8059 or mitchellc@mybrcc.edu to schedule.

I am a new employee who will be approving time for others. How do I receive training?

Please contact Carla Mitchell, Payroll Analyst, at 216-8059 or mitchellc@mybrcc.edu to schedule training.

How do I request a duplicate W-2?

A “Request for Duplicate W-2” form is available on the Payroll site of the BRCC Faculty/Staff intranet. Complete the employee section, and bring to Payroll. Duplicate W-2’s for the first six months of 2012, and all prior years, will be processed by BRCC finance department. Duplicates for the second half of 2012, and all subsequent years, will be processed by LCTCS Centralized Payroll.

How do I change my tax withholding?

You will need to complete a new W-4 form for Federal tax withholding, or a new L-4 for Louisiana state tax withholding. These forms are available in the Human Resources department.

How do I enter overtime worked on my timesheet?

Employees are not allowed to enter overtime on their timesheets. All overtime/comp time must be manually keyed in by Payroll staff. An approved Overtime/Comp time form must be submitted for all overtime hours worked.

I have missed the deadline to submit my timesheet for approval, what should I do?

You will need to complete a paper timesheet and have it signed by your supervisor. Forward the approved timesheet (along with any approved leave slips for the pay period) to Payroll by the established deadline for paper timesheets.

I am a supervisor, and I failed to approve my employee’s timesheet by the deadline. What should I do?

The employee will need to complete a paper timesheet and have it approved by you. Forward the approved timesheet (along with any approved leave slips for the pay period) to Payroll by the established deadline for paper timesheets.

I think my paycheck is incorrect? What should I do?

First, if you think your gross pay (the amount before deductions) is incorrect, contact the Payroll office for verification. If you believe the net pay (amount after deductions) is incorrect, contact Human Resources to verify your deductions and determine if a change occurred during the pay period.

I did not receive a direct deposit/paycheck on payday. What should I do?

Contact the Payroll office as soon as possible to ensure a payment was processed. If a payment was not processed, but should have been, an off-cycle payment will be requested from LCTCS Centralized Payroll.

My paycheck was lost, shredded, washed, torn, etc. What should I do?

Bring the damaged check to the Payroll office as soon as possible. You will be required to complete a form to request a replacement check. Your request will be submitted to LCTCS Centralized Payroll, who will verify the check’s status and process the re-issue. Direct deposit is the safest and most convenient way to avoid this situation!

Where do I get my pay stubs/direct deposit advice?

LCTCS Centralized Payroll emails a pay stub (advice) to each employee paid via direct deposit on the Thursday before payday Friday. The email is password-protected for security, and contains information on how to access the attachment. Pay stubs for prior pay periods are available through LoLA Self-Service, and can be printed as needed.

 
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