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FAQ's

Here are some of the most common questions our eLearners have asked us. Take a look and see if you can find an answer to your question. If not, please send us an email at elearning@mybrcc.edu.

When am I able to log into my Canvas account and look at my course information?
You are able to log in on the first day of class. You should check your Canvas account daily for updates related to all of your courses.

I want to send my instructor an email. Where can I find an email address?
You can search for your instructor on the BRCC Directory page.

I am having technology related problems. Where do I go for help?
You have two basic options. The first is the BRCC IT Help Desk. The second (and usually better option since it is monitored 24/7) is by using the help feature on Canvas. This button is located on the far left of your Canvas screen. If you do not receive the assistance you were looking for, you might want to ask a classmate through the Canvas email feature.

Does BRCC offer any degrees or certificates fully online?
Those options are located here.

 
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